Content notice: Content within AHL’s Child Safeguarding Framework and related materials may refer to matters that could be confronting, distressing or triggering. It is normal for this subject matter to bring up emotions. Readers are encouraged to take care when reading the framework materials, and if needed, to seek support.
AHL's Commitment Statement - zero tolerance for harm to children and young people
At AHL, safeguarding children and young people is a shared responsibility and a core part of who we are. Every person connected to AHL, regardless of role, location or level of contact, plays a vital part in creating environments where children and young people feel safe in their surroundings, are protected by our practices and are empowered to grow strong in their identity, culture and community. Safeguarding is not the responsibility of a single team — it is the responsibility of us all.
Importantly, AHL has zero tolerance to child abuse, neglect or exploitation. Ensuring children and young people are protected, well cared for, supported and can thrive is our highest priority.
AHL is committed to providing an environment in which children and young people feel safe and are protected from any form of abuse, violence, injury, neglect or exploitation. AHL creates and maintains safe and nurturing environments, delivered through high quality care that supports children and young peoples’ safety, development and wellbeing outcomes.
Our Child Safeguarding Framework
Launched in 2026, AHL’s Child Safeguarding Framework was developed to guide AHL’s practice and to support AHL People to make sure all children and young people are, and feel, safe in our environments and hostels, in their families and in their communities. It is grounded in cultural safety, child rights and community-led practice, and is embedded in everything we do. To view the framework documents, refer to the resources below.
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Support available
If you (or a child) are in immediate danger, contact the Police on 000. Other support services available include:
- Kids Helpline – 1800 55 1800
- Lifeline – 13 11 14 or
- 13YARN – 13 92 76
- 1800RESPECT (24 Hours): 1800 737 732
- Relationships Australia: 1300 364 277
- Blue Knot Helpline: 1300 657 380
- Police Link – 131 444
Mandatory Reporting
AHL employees must follow mandatory reporting laws in the state or territory where they work.
Resources
| Child and Young Person Safeguarding Policy | Outlines how AHL People must embed the Commonwealth Child Safe Framework, National Principles for Child Safe Organisations, and relevant state and territory legislated child safe standards. | |
| Child and Young Person Behavioural Standards | Ensures everyone knows how to conduct themselves around children and young people. The Standards set clear expectations for safe, respectful, and professional behaviour, so that children and young people feel protected, supported, and valued. | |
| Child and Young Person Protection (Mandatory Reporting) Policy | Outlines the various reporting obligations of AHL People in accordance with the relevant state and territory laws. It aims to ensure AHL People understand their legal responsibilities and are supported in fulfilling them. | |
| Child and Young Person Safeguarding Handbook | Provides detailed information on our Child Safeguarding Framework and is a practical resource for all AHL People. It brings together our safeguarding policies, standards and practices into one accessible guide, and outlines how we embed safeguarding into our culture, operations and environments. |